Frequently Asked Questions

How do I choose a size?

Use the size information on the product page. Fit can vary by style. Contact us before ordering if you need help.

When will my order ship?

Orders are generally processed within 1–3 business days. Estimated transit time is 3–7 business days after processing, unless a product page states otherwise.

How can I track my order?

Use the Order Tracking page or the tracking link in your shipping confirmation email.

Can I change or cancel an order?

Contact us as soon as possible. We cannot guarantee changes or cancellation after fulfillment begins.

What condition are products in?

The condition is stated on each product page. Unless expressly marked otherwise, products offered as new should be unused and in the condition described.

What payment methods are accepted?

Available methods appear at checkout and depend on the payment services enabled by the store owner.

How do returns work?

Eligible returns must be requested within 30 days of delivery. Review the Return & Refund Policy for all conditions and exclusions.